| Request | A buyer’s enquiry for energy (also called an RFQ, Request For Quotation). Appears in your inbox. |
| Quote | Your priced offer in response to a request. |
| Contract | The agreement generated when a buyer reserves your quote. Also a quote type (see below). |
| Template | A saved set of line items and terms used to build quotes faster. |
| Product | An item or service in your catalogue, used as a quote line item. |
| Widget | A branded quote form you embed on your own website. |
| Automation rule | A rule that responds to matching requests automatically. |
| Line item | A single product or service on a quote: name, quantity, unit price. |
| Volume (kWh) | The buyer’s estimated energy requirement. |
| Masked contact | A buyer’s name, phone, email, and address, hidden until you earn access (by completing the quote) or unlock it with credits. See Unlocking customer details. |
| Credit | A unit of platform usage, included with your plan. Spent to unlock a request’s masked customer details. See Billing and plans. |
| Unlock | Spending credits to reveal a request’s masked buyer contact details before you win the quote. Priced by the request’s estimated volume. See Unlocking customer details. |
| Cash Purchase | A quote type for a one-time purchase. The buyer pays once and owns the system. |
| Contract (quote type) | A quote type for an ongoing service arrangement (e.g. a lease or power purchase agreement). Also called Energy as a Service. Requires billing period, cycle count, and a total price. |
| Itemised pricing | A pricing method where each line item has its own unit price visible to the buyer. |
| Bundled pricing | A pricing method where a single total price is shown to the buyer instead of individual line item prices. |
| Billing period | On a Contract-type quote: how often the buyer is billed (e.g. monthly). |
| Billing cycles | On a Contract-type quote: the total number of billing periods in the contract. |
