Customer management

These pages explain how requests reach you and when a buyer’s full contact details become available.

Customer privacy

When you can and can’t see a buyer’s contact details. Open

Unlocking customer details

Spend credits to reveal a buyer’s contact details before you win the quote. Open

Receiving marketplace requests

Opt in to marketplace requests, and how they’re shared between providers. Open

How requests reach you

Where buyer enquiries arrive and how to respond. Open